Klear care FAQ

Frequently Asked Questions

Have a Question? We have Answers.

Why don’t you guys take insurance?

This was a difficult decision for us. Our primary focus is on providing you with the best possible care and helping you achieve your mental health goals. While insurance can provide some financial assistance, it can also come with limitations that can compromise the quality and effectiveness of our treatment.

Firstly, insurance companies often require extensive documentation, such as diagnoses and treatment plans, which can distract from the time and energy we would rather spend on providing personalized care to my patients. Additionally, insurance providers often limit the number of appointments and types of treatment options covered, which can result in a suboptimal treatment plan that may not adequately address your individual needs. By operating as a cash-only practice, we can offer a more personalized and flexible approach to your care. Without the restrictions imposed by insurance providers, we are able to devote more time to each patient and provide a wider range of treatment options tailored specifically to your needs.

Furthermore, being a cash-only practice allows providers to maintain a higher level of confidentiality and privacy. When you use insurance, your mental health information is often shared with your insurance company, and this information can potentially be accessed by other entities, life insurance being one example. As a cash-only practice, your information is only shared on a need-to-know basis, ensuring your privacy and confidentiality are protected.

We understand that the cost of treatment may be a concern, but we are committed to working with you to develop a payment plan that is reasonable and manageable. I believe that investing in your mental health is one of the most valuable things you can do for yourself, and I am dedicated to helping you achieve your goals in the most effective and personalized way possible.

Will my provider push medication on me if that’s not what I want?

We uphold your right to choose the treatment plan you are comfortable with. We recommend evidence-based treatment interventions, but there can be less aggressive interventions you may feel comfortable starting with, such as complementary and alternative medicine approaches. This is your body; you are the expert on you, and we want you to feel empowered.

Will my provider prescribe me something that is going to cause sexual side effects and weight gain? I don’t want to waste money paying out-of-pocket for something that isn’t going to help me reach my goals or improve my functioning and potentially even make things worse.

We will educate you on potential side effects, risks, benefits and shoot you straight. Again, we are coming at this from the approach of delivering high quality, excellent clinical care that we would want a friend or a family member to receive. We want you to rest assured that we are working with you (not for an insurance company) and are dedicated to keeping your best interest at the forefront of what we are doing in treatment. That’s our promise to you.

Do I need to have a primary care doctor?

We encourage our clients to establish with a primary care provider for routine blood work and annual physicals. We want to know that you are healthy, and there is nothing going physically that could be mimicking a psychiatric condition (i.e. thyroid condition, vitamin deficiency, urinary tract infection, etc.). We can order our own blood work to see how your body is managing medication that we prescribe, but we do believe that you also working with your own provider is essential.

Will my appointments be virtual or in-person?

All appointments are conveniently virtual, and you will be able to quickly chat with your provider through secure texting service.

Do you accept insurance?

No, we only accept cash or credit card payments. This allows us to provide access to personalized and ongoing mental health and psychiatric care without the financial barriers associated with traditional fee-for-service models.

Are there any hidden fees?

No, all of our fees are listed on our services page. We believe in utter transparency.

What do you offer besides psychiatric services?

We offer genetic testing, FDA approved ADHD testing, and also discounts on quality grade vitamins and supplements to our members. We also offer pharmacy support from our care teams if you are having trouble finding a pharmacy to fill your prescription.

Do you offer payment plans?

No, not at this time.

When do I pay for my service?

We require payment of service prior to the service. We require a credit card on file, which will be automatically charged the day of your scheduled appointment.

What if I don’t show up to my service?

We have a $100 late cancel/no show fee.

Are there any medications you do not prescribe?

We do not prescribe long term benzodiazepines at this practice and prescribe these medications very sparingly. Controlled substances that we do prescribe are prescribed 30 days at a time.

What is a psychiatric nurse practitioner?

A psychiatric nurse practitioner is a medical professional who has expertise in mental health. Like psychiatrists, psychiatric nurse practitioners can assess their patients’ symptoms, prescribe medication, and sometimes offer talk therapy.

What is a therapist?

A therapist is a mental health professional who specializes in talk therapy. While therapists can’t prescribe medication, they can help you explore emotional challenges and develop coping strategies.
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